1. Who we are
Edapt is a personal AI learning platform that adapts study material to your VARK learning style. The website at edaptlearn.com and any associated apps are owned and operated by Edapt. If you have a privacy question or want to make a request under the APPs, see section 13.
2. What we collect
- Account information — name, email, password (hashed), country/region, and (optional) school year level.
- Learner profile — your VARK answers, declared interests, declared goals, mastered concepts, review queue and reflections you write into Edapt.
- Lesson content — topics you generate lessons for, and any text, PDFs, photos or voice notes you upload as input.
- Usage data — pages visited, lessons generated, features used, error logs and approximate location derived from IP address.
- Billing data — handled by Stripe. We never see or store your full card number; we receive only the last four digits, brand, expiry and a Stripe customer ID.
- Device data — browser, operating system, device type, screen size, and (with your permission) microphone audio when you record a voice memo.
3. How we use it
We use your information to:
- Generate lessons adapted to your VARK profile and country's curriculum.
- Personalise the next lesson based on your reflections, quiz answers and mastered concepts.
- Operate the service — sign-in, billing, support, security, fraud prevention.
- Improve Edapt — debug errors, measure feature usage, understand which subjects need better content.
- Send transactional emails (e.g. "your lesson is ready", receipts) and, only if you opted in, occasional product updates.
4. AI model training
Your data is not used to train external AI models. Edapt sends prompts to large-language-model providers (OpenAI, Anthropic, Groq) under their zero-retention / no-training enterprise terms. Your inputs and the generated lessons are not retained by those providers beyond the time it takes to return the response, and are not used to train their public models.
Internally, we use de-identified, aggregated usage signals (e.g. "28% of lessons in Year 11 chemistry trigger Listen mode") to improve product behaviour. We do not train AI models on your personal lesson content or reflections.
6. Where it's stored
Account, learner-profile and lesson data is stored in encrypted PostgreSQL databases hosted in the EU and US. Files (PDFs, photos, voice memos) are stored encrypted at rest. Backups are encrypted.
7. How long we keep it
- Account data — kept while your account is active.
- Lessons and reflections — kept while your account is active; you can delete any one at any time.
- Uploaded files (PDFs, photos, voice memos) — kept until you delete them.
- Logs — 90 days.
- Billing records — 7 years (Australian tax law).
When you delete your account, all personal data is erased within 30 days, except billing records that we're legally required to keep.
8. Your rights
Under the APPs you can:
- Access the personal information we hold about you.
- Correct anything that's wrong (or use the in-app Memory page to edit/forget).
- Ask us to delete your account and all personal data (within 30 days).
- Export your lessons and reflections.
- Complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you think we've mishandled your data.
To exercise any of these, email privacy@edaptlearn.com.
9. Children and minors
Edapt is designed for school-age learners (typically 13+). If you are under 13, you may not use Edapt without verifiable parental or guardian consent. Parents who believe their child has registered without consent can contact us to remove the account.
10. Security
We use TLS for all traffic, hash passwords with bcrypt, and store session tokens using modern, signed JWTs. Vendor access is least-privilege and audited. No system is perfectly secure — if we ever detect a breach affecting you, we will notify you and the OAIC under the Notifiable Data Breaches scheme within 72 hours.
12. Changes to this policy
If we make material changes to this policy, we'll email registered users at least 14 days before the change takes effect.
13. Contact us
Privacy questions: privacy@edaptlearn.com
General support: support@edaptlearn.com